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By Patrick Hansen
Anheuser-Busch InBev and SABMiller.
Renault and Nissan.
Prince William and Kate.
Whether from a romantic or business perspective, consolidations make sense: the old adage of the “whole being greater than the sum of its parts” certainly applies and the Luxaviation Group is no exception. By pooling industry knowledge and expertise, sharing software platforms, increasing fleet size, and centralizing financial and business management, much is gained. And like many smaller European private aviation operators, Luxaviation would have struggled to survive, so we had to find a way to expand significantly without depending purely on organic growth. The answer was clear -- consolidation.
In this recent interview with AINonline, I described the European private aviation operator market as “fragmented…with a serious need for consolidation.” In our view, this market is now further on its way to a more modernized and centralized operational platform under the Luxaviation Group.
But what does this hold for you, the customer? How does the Luxaviation Group consolidation affect your experience, at every touchpoint along your journey – both figuratively and literally, in this case.
For starters, consolidation means greater reach and increased efficiency across the board. Here are just some examples: Our 22 global FBOs (including new locations in Germany, Saudi Arabia, India, and Mexico), will offer you a consistently high level of service in key markets across the world. Our larger and more flexible fleet (over 146 aircraft available for charter) and 1,500-person strong staff mean increased convenience and service. Bulk purchasing (such as fuel and insurance) means greater capacity for savings. Each of these elements represents a smoother and richer experience for our most important stakeholder – You.
There is also the ability to further improve the quality and safety of our services through common standards across the group. As a consumer of business aviation, all of these operational and cost-saving enhancements will benefit you and your business. Our ability to leverage these economies of scale will enable Luxaviation Group to do more for you across every aspect of the business.
Consistency of Service
While many positive changes are afoot, some things will stay the same. Luxaviation Group now owns a diverse portfolio of subsidiaries, but many of the individuals you know and trust at your favored locations remain a part of our expanded family. The quality and service you have come to expect continue to be the foundation of our operating philosophy. Even though some names will change, we are mindful of the importance of keeping in place the parts that work well and contribute to a strong foundation. This means that consistent quality, familiarity and trust are a top priority in this phase of our growth.
That said, some things will look a bit different. You will begin seeing new signage in many of our global facilities, as we are in the process of rolling out a new corporate brand, including a new and improved website. This fresh web platform will allow our customers to access and experience each of the Luxaviation and ExecuJet entities we now operate by region – Africa, Asia, Australasia, Europe, Latin America or Middle East – all in one place.
We are also pleased to rollout our combined Luxaviation/ExecuJet news portal, X Today, which offers a wealth of company and industrywide news as well as unique offers such as our dynamically generated empty leg flights that you can only find through Luxaviation Group.
We hope you find our new website informative and easy to use. Don’t forget to follow us on your favorite social media platform – whether it’s Twitter, Facebook, or LinkedIn, we will keep you informed. We hope you find the new, expanded Luxaviation Group a match for your personal business approach, and we welcome your feedback on how we are performing.